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Frequently Asked Questions
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CPS Frequently Asked Questions

These Q&As are designed to help you navigate our site, and your participation in our Annual Scientific Meeting, if you don't find answers to your questions here then please contact out office. 

About the CANCELLATION of our Annual Scientific Meeting

We know you have questions…and we have some answers, though not all, yet. Please bear with our team as we navigate these uncharted waters.

Will you refund my registration fee?

  • Yes, absolutely. Please send us an email requesting a refund. However, if you are able to do so, please consider donating those funds to our Society we would be extremely grateful. Our ASM provides much of our annual operating budget and we will feel the loss this year.

How will I get my money? How long will refunds take?

  • Funds will be returned via the method paid (either cheque or credit card). Given the volume of transactions currently taking place across all platforms, please allow several weeks to receive your funds.

Do I need to cancel my hotel reservation?

  • If you have booked a room at the Hyatt Regency Calgary, there is NO NEED to contact the hotel. They will cancel your booking automatically.
  • If you have booked a room at another hotel then please cancel directly with that hotel.

What do I do about my plane ticket? 

  • Please contact your airline directly to cancel your booking. Should you require an official cancellation notice from CPS, please contact our office.

Will there be a 'virtual' ASM?

  • We are working to bring you our content virtually - watch this space for more details. 

For all other questions, please contact our hard working team at the CPS Office.

 

About the 2020 Annual Scientific Meeting (ASM)

General information

Travel to the ASM

ASM Symposia Submissions

ASM Poster Submissions

Supporters and Exhibitors

Canadian Pain Society Membership

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ASM General Information

Where and when is the 2020 ASM taking place?

The 2020 Annual Scientific meeting ASM is taking place in Calgary, Alberta from May 19 - 22, 2020 in Calgary, Alberta at the Hyatt Regency Calgary hotel.

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Where can I find the Agenda/Program for the ASM?

For the latest information on the 2020 Agenda/Program click HERE.

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What are the registration options/ticket types?

You can purchase two ticket lengths: 

  • A three-day ticket (full conference)
  • A one-day ticket 

Your full meeting, three-day ticket includes: our Welcome Reception (Tuesday, May 19), sessions, posters, exhibitors, breakfasts, breaks and lunches. Tickets for our Gala Event are sold separately ($95 per person).

Your one-day ticket includes the following:

  • Wednesday Pass: Sessions, posters, exhibitors, breakfast, breaks and lunch, as well as entry to the Welcome Reception on Tuesday, May 19th
  • Thursday Pass: Sessions, posters, exhibitors, breakfast, breaks and lunch. Tickets for the Gala Dinner are sold separately ($95 per person)
  • Friday Pass: Sessions, posters, exhibitors, breakfast and breaks

Within each ticket-type, you can choose from Member, Non-Member, Trainee or Patient rates. Click HERE for registration fees. 

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How do I register?

For the latest information on the 2020 Agenda/Program click HERE.

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What are the registration fees?

The registration fees for three-day and one-day tickets are listed in the grid below:

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When does the Early Bird pricing end?

Early Bird pricing ends April 6th, 2020.

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Do I have to be a CPS member to attend?

No, you do not have to be a member of CPS to attend our Annual Scientific Meeting, however, members do receive preferred pricing. If you would like information about membership, click HERE.

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Travel to the ASM

Are hotel and flight discounts available?

Yes, we have negotiated discounts with the venue, as well as Air Canada. See below for details of how to take advantage of these.

NOTE: We recommend that you obtain the appropriate travel insurance when booking your trip. If you have any questions, please contact your broker.

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How do I book my flights?

To book a flight with your promotion code, access aircanada.com and enter the code CFZA7JC1 at check-out. NOTE: We recommend that you obtain the appropriate travel insurance when booking your trip. If you have any questions, please contact your broker.

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How do I book my hotel?

We have preferred rates with the Hyatt Regency Calgary hotel, however, to take advantage of these you must book your room before Monday, April 27th, 2020. We advise you to book early to avoid disappointment.

To book by telephone: call 1.403.717.1234 and tell the agent you are booking under the "CPS Room Block"

To book online:Click HERE to make your reservation through the CPS room block.  

We strongly encourage you to book within this room block as the number of bedrooms booked positively impacts (and lowers) the meeting room fees charged to CPS.  Lower meeting room fees allow us to provide improved services during the Meeting and help us ensure that the conference, and the Society, is best serving the members. Your support is much appreciated!

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What are the hotel room rates?

The guestroom rates at the hotel are:

Single or Double Occupancy:  $259+tax per room, per night

Additional adult (maximum of 4 people to a room):  $35+tax per additional person, per night

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Where is the hotel, and how do I get there?

Hyatt Regency Calgary, 700 Centre St S, Calgary, AB T2G 5P6

A map, parking and transportation information can be found HERE.

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What time are check-in and check-out at the hotel?

Check-in is 3:00 PM

Check-out is 12:00 PM

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ASM Symposia Submissions

Is the Call for Abstracts open?

The Call for Abstracts closed on October 21, 2019.  Submissions for our 2021 ASM will open late summer. Information will appear on the website once the call is open.

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I submitted an abstract for the 2020 ASM, when will I be notified?

Notifications were sent out by email in early December 2019. Please note that communications and notifications are sent to the symposium Chair only.  It is the responsibility of the chair to distribute these to all symposium presenters.  All presenters should contact their Chair with any questions about the session and presentation.

If you are the Chair and have not received any communication from us, please contact the CPS office: office@canadianpainsociety.ca

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I am presenting at the ASM, do I have to register to attend?

Yes. All presenters are required to register for the Scientific Meeting (one day and full-conference registrations are available). Click HERE for more information and to register.

As stated on the Call for Abstracts: “The Canadian Pain Society does not provide any remuneration for accepted workshop abstracts. Any author that has been accepted workshop is required to register for the conference, for at least the day of presentation.”

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I am attending the ASM to present at my session only and will not be attending any other sessions or events, do I have to register for the ASM?

Yes. All presenters are required to register for the Scientific Meeting (one day and full-conference registrations are available). Click HERE for more information and to register.

As stated on the Call for Abstracts: “The Canadian Pain Society does not provide any remuneration for accepted workshop abstracts. Any author that has an accepted workshop is required to register for the conference, for at least the day of presentation.”

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ASM Posters Submissions

Is the Call for Posters Open?

The Call for Posters is closed. However, Late Breaking Poster Submissions is open from January 10 until February 5. Click HERE for details and to submit a poster.

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I submitted a Poster Abstract, when will I receive notification about the submission?

For the first call: notifications will be emailed late January 2020.

For Late Breaking Poster submissions: notifications will be emailed late February 2020.

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I am presenting a Poster at the ASM, do I have to register to attend?

Yes. All presenters are required to register for the Scientific Meeting (one day and full-conference registrations are available). Click HERE for more information and to register.

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What size should my Poster be?

Poster boards measure 8' wide x 4’ high. Posters can be attached to the board using push pins or Velcro, both will be provided.

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When will I know which date I will be presenting my Poster?

Poster sessions will take place on Wednesday, May 20 and Thursday, May 21. Each poster presenter will be assigned ONE of these two days. 

You will receive an e-mail in April with your assigned poster presentation date and poster number.

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When do I need to set-up and take-down my Poster?

Set-up: 

  • You can set up any time from 7:00am; however, it must be completed no later than 8:15am

Tear-down:

  • You may tear-down after the final poster presentation each day. All posters must be down by 6:00pm. Any posters remaining after this time will be removed and destroyed

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When do I present my Poster?

There are three time-slots on both Wednesday and Thursday. Poster presenters must attend their posters at all three time-slots: 

Wednesday, May 19: 

  • 9:30am – 10:30am
  • 12:00pm – 1:30pm
  • 4:00pm – 5:00pm

Thursday, May 20:

  • 9:30am – 10:30am
  • 12:00pm – 1:30pm
  • 3:00pm – 4:00pm

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I have more than one Poster accepted to be presented, can they be placed side-by-side?

We will endeavor to place multiple poster submissions by one author close to, or beside each other, however, we cannot guarantee it that they will be.

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Supporters and Exhibitors

I’d like to support CPS and/or exhibit at the ASM, how can I do this?

CPS wishes to work with organizations that see a direct benefit in promoting shared values of professionalism and competency-based education. CPS sees a need to advocate on behalf of patients with acute and chronic pain by bringing together basic scientists and health professionals of various disciplines who have an interest in pain research and management.

Supporting and exhibiting during our Annual Scientific Meeting will expose your organization to the work and research being conducted by professionals and scientists across the field, and across the country. Supporters benefit from increasing their profile with our attendees. Click HERE to explore the various options CPS has to offer, or email our Conference Director, Catherine Paull, for more details.

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Canadian Pain Society Membership

How do I become a member?

The following link will take you to our Membership page, click HERE.

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What are the Member benefits?

Be recognized as a member of a distinguished and dynamic Canadian  organization which includes world-class scientists and clinicians on the cutting edge of pain research and treatment!

  • Access to the CPS eNews, published quarterly
  • Access to the Society's program of Grants and Awards
  • Reduced open access page charges for submitted papers to CPS's Journal, theCanadian Journal of Pain 
  • Preferred pricing for the Annual Scientific Meeting
  • Access to resources and archives in the Members section of the website
  • Option to join CPS Special Interest Groups (SIGs): Interventional Pain; Neuropathic Pain; Interprofessional Pain Management 

Strength in numbers

The CPS brings together scientists, educators, heath care providers patients and others to advocate for and get involved in:

  • Pain research, and increasing its funding
  • Improving education of health care providers and patients
  • Providing better access to care for patients

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How much are the membership fees?

Our fee structure recently changed. Please go to our Membership page for further details. New fees are as follows: 

NEW FEE STRUCTURE

Band                           Income                              Membership Fee

Band A               More than $170,000                         $300

Band B               $110,000 - $169,999                        $250

Band C               $60,000 - $109,999                          $175

Band D               $35,000 - $59,999                            $125

Band E               Less than $34,999                            $50

NOTE:  Information regarding your income bracket choice WILL NOT be used for any other purposes and WILL NOT be shared with third parties.

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What are the CPS Membership classifications? How do I join as a Trainee Member?

CPS still has two membership classifications: REGULAR MEMBER and TRAINEE MEMBER. The rates for each membership type are both based on the new 'band system'; however, because CPS provides Trainee-specific information and rates for events, anyone wishing to be recognized as a Trainee is still required to provide proof of trainee status.

REGULAR MEMBER

Who is this for? Health care professionals, scientists and any other persons interested in the objectives of the Society are eligible for Regular Membership status of the Canadian Pain Society.

TRAINEE MEMBER

Who is this for? Students, residents or interns at the pre-doctoral, doctoral or pre-professional level of their careers will be classified as Trainee Members. 

MANDATORY: During trainee membership purchase, trainees must attach proof of their status at an academic institution. This document must show the current calendar year, the applicant's name, the program of enrollment and the institution name. Examples include: Transcript, letter from department, or class schedule etc. Your membership will not become active until the CPS office receives this documentation.

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How do I join a Special Interest Group (SIG)?

To join one of our SIGs, you must be a member in good standing of the Canadian Pain Society.

If you're not yet a member, you can join here, you will be able to opt into the SIG when you purchase your membership. If you are a member and would like to join a SIG, please email us at office@canadianpainsociety.ca

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Can't find the answer to your question? Please contact the CPS Office and we will be happy to help. 

Canadian Pain Society Office
250 Consumers Road, Suite 301
Toronto, ON  M2J 4V6
Canada

Phone: 416-642-6379
Fax: 416-495-8723

Email: office@canadianpainsociety.ca